FAQs
Wahalal is a leading e-shop specializing in the export of high-quality agricultural products from Africa, with a focus on Tanzania. We connect local farmers and producers to global markets, offering goods such as halal-certified meat, fish, honey, spices, and other agricultural products to meet the needs of supermarkets, retailers, and industrial buyers.
Yes. All livestock and meat products are sourced from registered halal slaughter facilities. Documentation is provided for export orders when required
Yes.
- Retail: Small quantities for home use.
Wholesale/Export: Bulk orders for distributors, supermarkets, restaurants, and traders
Yes. Wahalal exports goods to East Africa, the Middle East, Asia, and Europe. If your country is not listed, contact our support team—we can arrange custom shipping.
We deliver within Tanzania and export to:
Kenya, Uganda, Rwanda, Burundi, Zambia, DRC Congo, UAE, Oman, Saudi Arabia, Qatar, and more.
Shipping method depends on product type (air freight / cold truck / container).
- Visit the website and select products
- Add to cart
- Fill delivery details
- Confirm payment
- Receive order confirmation + tracking updates
For bulk orders, contact us directly.
Once your order is dispatched, we will send you tracking details via email, WhatsApp, or your preferred official communication channel.
Yes—as long as the order has not been shipped. After shipment, address changes may not be possible.
Yes. We support bulk orders, container loading, and special export pricing. Contact us for quotations and logistics support.
Shipping costs depend on:
- Product weight & volume
- Destination country
- Delivery method (air, sea, land)
- Urgency (standard or express)
We always offer the most economical shipping option available.
| Order Type | Delivery Time |
| Local (Tanzania) | 1–3 business days |
| Regional (East Africa) | 3–7 business days |
| International Export | 7–21 business days depending on customs & shipping |
We provide an exact timeline once the order is confirmed.
Yes. We offer:
- Export-grade packaging
- Vacuum-sealed packaging (for food items)
- Fragile-item protection
- Branding/white-label packaging (for B2B clients)
We accept:
- Bank transfer
- Mobile money (Tanzania)
- M-Pesa / Tigo Pesa / Airtel Money
- International bank wire for export orders
Yes. For export orders we prepare all required documents such as:
- Commercial invoice
- Packing list
- Certificate of origin
- Health certificates (for food items)
- Halal certification (if required)
Yes. High-value or fragile shipments can be insured upon request for full protection during transit.
Yes. Customers in Tanzania can collect from our warehouse in Dar es Salaam after confirmation.
We will notify you immediately and give updated timelines.
Delays are usually caused by:
- Customs clearance
- Weather conditions
- Carrier disruptions
Your order remains fully trackable.
We offer a range of services to make your experience better. From reliable shipping and delivery to custom Private Label & OEM solutions, we help your business grow.