1. Delivery Options Overview
Wahalal provides reliable delivery solutions for customers within Tanzania, East Africa, and international markets.
We work with trusted logistics partners to ensure your products arrive safely and on time.
Delivery Methods
- Local Delivery (Tanzania Mainland & Zanzibar)
Fast delivery through our partner couriers. - East African Delivery (Kenya, Uganda, Rwanda, Burundi, DRC, Zambia)
Regional transport companies with export documentation included. - International Export
- Air Freight
- Sea Freight (FCL / LCL)
- Express Parcels (DHL, Aramex, EMS)
Delivery Timeframes
- Local Delivery: 1–3 business days
- East Africa: 3–7 business days
- International: 7–21 business days depending on method
Order Processing
- Orders are processed within 24–48 hours after payment confirmation.
- Export orders include all necessary quality checks, packaging, and documentation.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
2. Packaging & Product Protection
We follow strict packaging standards to maintain product safety.
- Food products are sealed according to export guidelines
- Glass and delicate items are packed with protective materials
- Bulk orders are palletized and shrink-wrapped
- Halal meat and perishable goods are transported under temperature control
- Each shipment is labelled clearly for easy customs clearance
3. Delivery Charges
Delivery fees depend on:
- Destination
- Weight & volume
- Chosen shipping method
- Export documentation required
Customers will see the exact delivery fee during checkout.
For bulk or container shipments, we provide custom quotations.
FAQs
Yes. Wahalal exports goods to East Africa, the Middle East, Asia, and Europe. If your country is not listed, contact our support team—we can arrange custom shipping.
Once your order is dispatched, we will send you tracking details via email, WhatsApp, or your preferred official communication channel.
Yes—as long as the order has not been shipped. After shipment, address changes may not be possible.
Yes. We support bulk orders, container loading, and special export pricing. Contact us for quotations and logistics support.
Shipping costs depend on:
- Product weight & volume
- Destination country
- Delivery method (air, sea, land)
- Urgency (standard or express)
We always offer the most economical shipping option available.
Yes. High-value or fragile shipments can be insured upon request for full protection during transit.
Estimated timelines:
- Tanzania: 1–3 days
- East Africa: 3–7 days
- Europe/Asia/Middle East: 7–21 days (air or sea depending on method)
We provide an exact timeline once the order is confirmed.
Yes. We offer:
- Export-grade packaging
- Vacuum-sealed packaging (for food items)
- Fragile-item protection
- Branding/white-label packaging (for B2B clients)
Yes. For export orders we prepare all required documents such as:
- Commercial invoice
- Packing list
- Certificate of origin
- Health certificates (for food items)
- Halal certification (if required)
We accept:
- Bank transfer
- Mobile money (Tanzania)
We will notify you immediately and give updated timelines.
Delays are usually caused by:
- Customs clearance
- Weather conditions
- Carrier disruptions
Your order remains fully trackable.
Yes. Customers in Tanzania can collect from our warehouse in Dar es Salaam after confirmation.
Yes. Wahalal provides:
- Wholesale pricing
- Dedicated support
- Priority delivery
- Branding options
- Export logistics assistance
We offer a range of services to make your experience better. From reliable shipping and delivery to custom Private Label & OEM solutions, we help your business grow.
Contact Us for Delivery Support
For questions or assistance:
📞 Phone: +255-693-069-288
📧 Email: info@wahalal.com
🌍 Website: www.wahalal.com
🕒 Working Hours: Mon–Fri, 9:00 AM – 15:00 PM